Service overview
Most owners find out too late that the architect, the contractor, the equipment rep and the landlord all answer to different people, and none of them answer to your schedule. As your owner's representative we sit on your side of the table and hold every one of them to a single plan.
We run the budget, the schedule and the paperwork while you keep treating patients. You make the decisions that matter, we chase everybody else, and nothing reaches you without a recommendation already attached to it.
How we work
Five stages of oversight, so no decision sits waiting in somebody else's inbox.
One coordinated point of contact across every consultant, vendor and authority on the job. We do not hold the construction contract, which means our advice is never shaped by our own margin on the work.
Common questions
01
What does an owner's representative actually do?We manage everyone you would otherwise have to manage yourself. That means holding the architect to the plan you agreed, testing the contractor's pricing before you sign anything, tracking the permit through the county, reviewing every change order against the contract, and telling you plainly when something is worth paying for and when it is not.
02
Do I need this if I already have a contractor?A contractor represents the contractor. That is not a criticism, it is simply how the contract is written. Someone still has to review pricing, verify that what was built matches what was drawn, and judge whether a change order is legitimate. If you have the time and the background to do that yourself, you may not need us. Most owners who are still seeing patients all week do not.
03
How are you paid, and does it add cost?A fixed monthly fee for the length of the project, agreed before we start, with no percentage of construction cost. That structure matters, because it means we have no incentive to let the budget grow. On most projects the savings found in bid analysis and change order review more than cover the fee, but we will not promise that in advance.
04
When should I bring you in?Before you sign the lease, if at all possible. The work letter, the tenant improvement allowance and the delivery condition of the shell set the ceiling on everything that follows, and all three are far cheaper to negotiate than to fix later. If you have already signed, we can still pick things up from the drawings.
05
What happens if the project falls behind?You hear it from us early, with options attached. Recovery usually means resequencing trades, adding a crew to one specific scope, or moving an equipment delivery. We bring you the cost and the schedule effect of each option, then execute whichever one you choose and hold the responsible party to it.
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